Privacy Policy

Effective Date:

1. Who We Are

Lactic Acid is a sports timing and marketing company operating in South Africa. Our website address is: https://lacticacid.co.za.

We manage and process participant data for the purposes of event entries, timing, results, and relevant communication around current and future events.

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized string (hash) from your email may be provided to the Gravatar service to check if you use it. See the Gravatar privacy policy here: https://automattic.com/privacy/.

Media

If you upload images, avoid those with embedded location data (EXIF GPS), as visitors can extract location info from these.

Cookies

  • If you comment, you can opt to save your name, email, and website in cookies.

  • Temporary cookies are set at login to confirm your browser supports cookies.

  • Login cookies last 2 days; display settings cookies last 1 year. Selecting “Remember Me” extends login for 2 weeks.

  • Cookies used in editing or publishing content expire after 1 day.

Embedded Content

Articles may include embedded content (e.g., videos, images, etc.) which behaves as if you visited the other site. These may collect data, use cookies, and track your interaction if logged in.

3. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Visitor comments may also be scanned by automated spam detection tools.

4. How Long We Retain Your Data

  • Comments and metadata are stored indefinitely for automatic approval of follow-up comments.

  • Registered users’ profile data is stored and editable by the user (except usernames). Admins may also view/edit this info.

5. What Rights You Have Over Your Data

If you have an account or have left comments, you can:

  • Request a copy of your personal data;

  • Request deletion of your personal data (excluding data we must retain for legal or administrative reasons).

Please email info@lacticacid.co.za for access or deletion requests.

6. Where Your Data is Sent

Comment submissions may be processed through third-party spam filters.

7. Use of the Lactic Acid Entry Portal

By submitting personal information through the Lactic Acid Event Portal, you consent to the following:

Purpose of Data Collection

  • Managing and administering event entries;

  • Sharing event information, logistics, results, and updates;

  • Communicating regarding future Lactic Acid-managed events and related initiatives.

Consent to Communication

By entering an event, you agree to receive email or other communications regarding events you have entered or may be interested in by Lactic Acid in the form of marketing emails.

8. POPIA Compliance

We adhere to the principles of the Protection of Personal Information Act (POPIA):

  • Lawfulness and Purpose Limitation – We only collect and use data for legitimate purposes;

  • Data Subject Rights – You can access, correct, or request deletion of your personal data;

  • Security Safeguards – Your data is securely stored and protected;

  • Information Officer Contact – For concerns, contact our Information Officer at: [Insert Info Officer Email].

Terms & Conditions

1. Introduction

Welcome to www.lacticacid.co.za, operated by Lactic Acid. By accessing or using this website and our entry portal, you agree to comply with and be bound by the following terms and conditions.

2. Event Entries and Payments

  • All entries submitted via our online portal are binding and non-transferable unless specified.

  • Refund policies are event-specific and governed by individual race organizers.

  • Lactic Acid serves as an entry facilitator and timing service provider, and not as the event host unless stated otherwise.

3. Accuracy of Information

You agree that all information provided on the portal is accurate and current. Misrepresentation may result in disqualification or denial of entry.

4. Intellectual Property

All content, including logos, text, and event data, is the intellectual property of Lactic Acid and may not be copied or reproduced without written consent.

5. User Conduct

You agree not to:

  • Use the website for any unlawful purpose;

  • Post content that is abusive, misleading, or infringes on third-party rights;

  • Attempt to gain unauthorized access to data or systems.

6. Liability Disclaimer

Lactic Acid will not be held liable for:

  • Errors or delays in timing data;

  • Website downtime or technical glitches;

  • Any injuries, damages, or losses incurred during events (responsibility lies with the event organizer unless otherwise stated).

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to Terms

We reserve the right to update these Terms & Conditions. Continued use of the site constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of South Africa.

10. Contact Information

For questions about these Terms or our Privacy Policy, contact us at:
Email: info@lacticacid.co.za
 Address: 10 Wilhelm Street, Nelspruit, 1201